1. Information We Collect

At MSLC, we value your trust and privacy. We may collect personal information when you fill out forms on our website, contact us by email or phone, or schedule an appointment. This may include your name, email address, phone number, insurance information, and any details you choose to share about your child or communication needs.

2. How We Use Your Information

Your information is used only to:

• Respond to inquiries or requests

• Schedule appointments and manage your services

• Process insurance claims and billing (if applicable)

• Improve our website and communication with families

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. HIPAA, Insurance & Client Confidentiality

As a healthcare provider, we follow strict HIPAA guidelines to protect your privacy. Any health information you share with us—whether online, by phone, or in person—is kept secure and used only for treatment, scheduling, and administrative purposes.

Insurance Information:

If you choose to use health insurance, we may collect and share necessary information (such as diagnosis codes, treatment plans, or progress notes) with your insurance provider for billing and coverage purposes. This information is shared securely and only as required to process claims.

4. Website Cookies & Analytics

Our website may use cookies or basic analytics tools (such as Google Analytics) to understand how visitors use our site. These tools help us improve your experience but do not collect personally identifiable information.

5. Data Security

We take appropriate steps to keep your personal information safe from unauthorized access or disclosure. Forms and emails submitted to MSLC are handled securely and reviewed only by our administrative staff.

6. Your Privacy Rights

You have the right to request a copy of the information we have on file for you or your child, or to ask us to correct or delete it. To make such a request, please contact us at [insert email address, e.g., info@mslc.com].

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page.